Self-Healing L1/L2 IT Support.
Never Solves the Same Incident Twice.
Autofix-AI deploys alongside your enterprise service desk. When an engineer verifies an L1/L2 remediation, it is permanently retained into Hindsight memory. Future identical incidents are diagnosed and resolved autonomously in under 60 seconds.
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Autofix-AI
Self-Healing Operations Platform
Autofix-AI • Self-Healing IT Operations Engine
Multimodal Vision OCR
Upload photos of bluescreens, stack traces, and modal alerts. Groq vision models synthesize normalized error signatures.
Hindsight Persistent Memory
Every resolved incident updates the vector memory bank. Retrieval combines semantic search, BM25, and entity linking.
Human-In-The-Loop Barrier
Tickets below 85% confidence require engineer verification before execution, preventing data poisoning and hallucinations.
Self-Healing IT Support Workflow
Ticket Ingestion
User raises ticket with text description and optional error screenshot.
Vision OCR & Signature
Error trace and traceback strings are normalized into a unified signature.
Hindsight Vector Recall
Agent checks memory with 85% decision gate for autonomous execution.
Self-Healing Memory Loop
Autonomous or human fix is permanently retained into Hindsight.